925.283.5666, 510.444.Nerd (6373)
Providing on-site and in-shop Technical Support,
Networking, Web Pages and
Training for Small Businesses, Home-Based Businesses, and Home Computer Systems
Since 1984
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Remote Support for Clients
We now offer Remote Support to our Clients. Remote Support allows your skilled Nerd to temporarily see your computer screen, and control your mouse and keyboard, in order to perform many services on your computer.
Questions about Remote Support
q: Why would I want to use Remote Support instead of scheduling a live visit?
a: In many cases, we can provide Remote Support more quickly, and less
expensively.
q: Is Remote Support safe?
a: You only provide us with temporary permission to control your
computer. You can see everything we're doing, and you can stop the remote
control at anytime. After the Remote Support Session ends, we have no access to
your computer unless you grant permission again.
q: Is Remote Support difficult to setup?
a: No. Remote Support is simple to setup. Just call our office and setup a time
for your Remote Support session. Your Nerd will call you and provide a 6 digit
PIN code, which you'll enter into the box on this page. Then a small program
will be installed on your computer. We'll be remotely supporting you in about
3-5 minutes.
q: Will Remote Support work with my Dial-up Internet connection, or with my
Mac?
a: At this time, you need a high-speed Internet connection (DSL, Cable, Astound,
etc.), and a PC to use Remote Support.
Remote Support Login
When your Nerd gives you your 6 digit PIN, please enter it below:
Nerd4Rent™ 3503 Mt. Diablo Blvd. Suite 4 Lafayette, CA 94549 925.283.5666, 510.444.Nerd (6373)